Xikar Lighter Warranty: What's Covered and How to Claim It
Xikar offers a limited lifetime warranty on their lighters. This warranty covers defects in materials and workmanship for the original purchaser. It does not cover normal wear and tear, damage caused by misuse, neglect, or accident, or damage resulting from unauthorized repairs.
Here's a breakdown of what's covered:
* Defective Materials and Workmanship: If your Xikar lighter malfunctions due to faulty materials or manufacturing errors, Xikar will repair or replace it at their discretion.
* Original Purchase: Only the original purchaser of the lighter is eligible for the warranty.
* Lifetime Coverage: This warranty applies for the lifetime of the lighter, providing you with long-term peace of mind.
Here's what's NOT covered:
* Normal Wear and Tear: This includes minor cosmetic blemishes, scratches, or general wear and tear from regular use.
* Misuse, Neglect, or Accident: Damage caused by dropping, mishandling, or exposing the lighter to extreme conditions is not covered.
* Unauthorized Repairs: If you have your lighter repaired by someone other than an authorized Xikar service center, the warranty may be voided.
* Lost or Stolen Lighters: The warranty does not cover lighters that are lost or stolen.
To claim your warranty:
1. Contact Xikar: Reach out to their customer service team via their website or by phone.
2. Provide Proof of Purchase: You'll need to show your original receipt or proof of purchase to validate your claim.
3. Shipping Instructions: Xikar will provide you with instructions on how to ship your lighter to their service center for repair or replacement.
4. Repair or Replacement: Xikar will assess the damage and either repair your lighter or replace it with a new one, depending on the situation.
Important Note: Some retailers may offer additional warranties on top of Xikar's limited lifetime warranty. Check with your retailer to see if they provide extended coverage.
For more detailed information about Xikar's warranty policy, visit their website or contact their customer service team. You can also find helpful resources and FAQs on their website.