Xikar Lighter Warranty: What You Need To Know
Xikar lighters are known for their quality and durability, but even the best products can have issues. Understanding their warranty policy is essential for ensuring you get the most out of your purchase.
Here's a breakdown of the key aspects:
1. Warranty Coverage:
* Xikar offers a limited lifetime warranty on all their lighters. This means they will repair or replace your lighter if it has a manufacturing defect.
* The warranty covers the original owner and is not transferable.
* Normal wear and tear is not covered.
2. What is NOT Covered:
* Damage caused by misuse, neglect, or improper handling.
* Damage caused by accidents or dropping.
* Modifications made to the lighter.
* Parts that are considered consumable, like flints, wick, and fuel.
3. Claim Procedure:
* Contact Xikar customer service: The best way to file a warranty claim is to contact their customer service department directly. They can guide you through the process and provide any necessary information.
* Provide Proof of Purchase: You'll need to provide your original purchase receipt or other proof of purchase to verify the date of purchase.
* Return the Lighter: In most cases, you will be required to return the lighter to Xikar for inspection.
* Shipping Costs: You are usually responsible for the initial shipping costs to return the lighter. However, Xikar may cover return shipping costs if the claim is approved.
4. Repair or Replacement:
* Xikar will either repair or replace your lighter, depending on the issue and availability of parts.
* If the lighter is no longer available, Xikar may offer a replacement with a similar model.
5. Additional Information:
* Check the specific warranty terms and conditions that came with your lighter for detailed information.
* Keep your purchase receipt and warranty information safe for future reference.
* Register your lighter: While not mandatory, registering your lighter can help Xikar keep track of your purchase and potentially expedite the warranty process.
Overall, Xikar's lifetime warranty provides peace of mind for customers. By understanding the terms and conditions, you can be confident in the quality and durability of your lighter.