Colibri Lighter Warranty: What's Covered and How to Claim
Colibri lighters are known for their quality and craftsmanship, and they offer a warranty to back that up. However, the specifics of the warranty can vary depending on the model and where you purchased it. Here's a general breakdown:
What's Typically Covered:
* Manufacturing Defects: This covers issues that existed at the time of manufacture, such as faulty parts or poor assembly.
* Limited Lifetime Warranty: Many Colibri lighters come with a lifetime warranty against defects in materials and workmanship. This typically excludes normal wear and tear, misuse, or damage due to external factors.
What's Usually Not Covered:
* Damage from misuse or neglect: This includes dropping, overheating, or using the lighter with inappropriate fuels.
* Normal wear and tear: This refers to things like scratches, dents, or fading of the finish.
* Damage due to external factors: This includes damage caused by fire, water, or other environmental elements.
* Cosmetic defects: Minor blemishes or imperfections in the finish are generally not covered.
How to Claim:
1. Check your warranty information: The warranty details are usually found on the product packaging or on the Colibri website.
2. Contact Colibri Customer Service: You can reach them through their website or by phone.
3. Provide proof of purchase: You'll likely need to provide a receipt or other documentation showing that you purchased the lighter.
4. Describe the issue: Explain what's wrong with the lighter and provide any relevant information, such as when the issue occurred.
5. Follow their instructions: Colibri will guide you through the process of returning or repairing the lighter.
Important Notes:
* Specific warranty terms may vary: Always refer to the specific warranty document provided with your lighter for the most accurate information.
* Warranty may be voided: If the lighter is damaged due to misuse or neglect, the warranty may be voided.
Where to Find More Information:
* Colibri Website: Visit their website and search for "warranty" or "customer service."
* Product Packaging: The warranty information is usually printed on the lighter's packaging.
* Customer Service: Contact Colibri's customer service team for further assistance.
By following these guidelines, you can ensure that your Colibri lighter is covered by its warranty and you can get the necessary repair or replacement if needed.