Xikar Lighter Warranty: What's Covered and How to Claim
Xikar offers a lifetime warranty on most of their lighters, covering defects in materials and workmanship. This warranty applies to original owners only and requires proof of purchase.
Here's what the Xikar warranty covers:
Covered:
* Defects in materials and workmanship: This includes issues like faulty mechanisms, broken parts, or defective fuel systems.
* Normal wear and tear: Xikar covers reasonable wear and tear that occurs during normal use of the lighter.
* Manufacturing defects: This applies to any issues that arise from faulty manufacturing processes.
Not Covered:
* Damage caused by misuse or abuse: This includes damage from dropping, submerging, or using the lighter for purposes other than its intended use.
* Damage from improper maintenance: Not cleaning or properly maintaining your lighter can lead to damage that is not covered under the warranty.
* Damage caused by third parties: Damage resulting from accidents, repairs by unauthorized technicians, or other external factors is not covered.
* Cosmetics: Scratches, dents, or other cosmetic damage are generally not covered under the warranty.
How to Claim Warranty:
1. Contact Xikar: You can reach Xikar customer service via their website or phone number:
* Website: [https://www.xikar.com/contact](https://www.xikar.com/contact)
* Phone: 1-800-945-2727
2. Provide proof of purchase: You'll need to provide a copy of your original receipt or purchase confirmation to verify your ownership of the lighter.
3. Describe the issue: Clearly explain the problem with your lighter, providing details about the specific defect or malfunction.
4. Follow Xikar's instructions: Customer service will guide you through the next steps, which might include sending the lighter in for inspection and repair.
5. Shipping: In most cases, you will be responsible for the cost of shipping the lighter to Xikar for warranty service.
Important Notes:
* Lifetime warranty: While Xikar offers a lifetime warranty, this does not necessarily mean that the warranty lasts forever. It typically refers to the lifespan of the product, meaning that if the lighter stops working after many years, it may still be eligible for repair or replacement.
* Limited warranty: Some Xikar lighters may have a limited warranty instead of a lifetime warranty. This information should be clearly stated in the product documentation.
Additional Information:
* It is recommended to check the specific warranty information provided with your Xikar lighter for the most accurate and up-to-date details.
* Xikar may offer extended warranties on some products.
* Xikar also provides a variety of repair services for lighters that are not covered under warranty.
By understanding the terms of your Xikar lighter warranty and following the proper claim process, you can ensure that you receive the necessary support to keep your lighter functioning optimally.