Understanding Colibri Lighter Warranties: What's Covered and What's Not
Colibri offers various lighter models, and each comes with its own warranty terms. While specifics can differ, here are the general areas of coverage and exclusions:
What's Typically Covered:
* Manufacturing Defects: Colibri warranties generally cover defects in materials and workmanship that affect the lighter's functionality. This includes issues like:
* Malfunctioning ignition mechanism: Problems with the flint, spark wheel, or gas valve.
* Leaky or damaged fuel tank: Issues with the sealing mechanism or structural integrity.
* Cracked or broken parts: Damage to the body, lid, or other components due to faulty materials or assembly.
* Limited Period: Most warranties cover the lighter for a specific period, usually 1-2 years from the date of purchase. This time frame may vary depending on the model.
* Original Owner: The warranty typically applies only to the original owner and is not transferable.
What's Typically Not Covered:
* Normal Wear and Tear: This includes issues caused by everyday use, such as scratches, scuffs, fading, or discoloration.
* Accidental Damage: Damage caused by drops, impacts, mishandling, or exposure to extreme temperatures.
* Improper Usage: Damage resulting from using the lighter with incompatible fuels, improper filling, or other misuse.
* Modifications: Alterations to the lighter's design or components, including repairs by unauthorized technicians.
* Cosmetic Issues: Defects that do not affect the lighter's functionality, such as scratches on the finish or minor imperfections.
Important Notes:
* Proof of Purchase: To claim a warranty, you'll typically need to provide proof of purchase, such as a receipt or invoice.
* Warranty Period: It's essential to check the warranty card or the product information online to confirm the specific coverage duration.
* Return Policy: Even if a defect is not covered by the warranty, Colibri may still offer a return or exchange policy within a certain timeframe.
Finding Specific Warranty Information:
* Warranty Card: The warranty information is often included with the lighter itself.
* Product Website: Check the Colibri website for specific warranty details for your model.
* Customer Service: Contact Colibri customer service for assistance with warranty claims or any questions you might have.
By understanding the terms and conditions of your Colibri lighter warranty, you can ensure that you receive the necessary support if you experience any issues.